1. Domestic Shipping

  • We endeavor to deliver orders through third-party courier services.

  • Estimated delivery time: 5 – 12 working days (may vary based on courier performance and location).

2. Domestic Dispatch Time

  • Orders are dispatched within 1 – 5 working days.

  • The dispatch timeline may vary based on:

    • Order volume

    • Product availability

    • Unavoidable circumstances

  • Free shipping is offered across India for orders above ₹999 INR.

3. International Shipping

  • Once an international order is placed, the delivery time depends on the courier service.

  • Estimated delivery time: 10 – 20 working days.

4. International Dispatch Time

  • International orders are dispatched within 1 – 7 working days.

  • Important Note:

    • All import duties, customs, VAT, and any other local sales taxes must be paid by the customer.

    • These charges may be required to release the shipment from customs on arrival.

5. Package Opening Video Requirement

  • A package opening video is mandatory for any queries, issues, or claims.

  • The video must:

    • Be uncut and clearly show the parcel being opened.

    • Display the shipping label and product condition.

  • Without this video proof, no complaint or issue will be processed.